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Meet the Bloggers

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Founded in 1986, eQHealth Solutions is a leader in medical management, directing a broad array of commercial, federal and state health care contracts. Today, the company’s quality initiatives help to improve health care for individuals in Louisiana, Illinois, Mississippi, Alabama, Texas, Pennsylvania and Florida.


The eQHealth Solutions blog team is made up of leadership from our organization who are committed to improving health care quality and finding smarter solutions for today’s health care challenges. 

Edie Castello

Edie is CEO and President and has been with eQHealth Solutions since 1987.  She previously served as Chief Operating Officer where she headed all corporate operations, budgeting and resource allocation. She also led the organization’s efforts to develop an array of health care services and health information technology products.  This includes the firm’s utilization management and reporting systems. Edie has a bachelor’s degree in computer science from Louisiana State University.





Ron Ritchey, MD, MBA

Dr. Ritchey serves as the chief medical officer (CMO) for eQHealth Solutions. He is active in the design and application of innovative models of care focused on quality improvement and cost containment. These models of care are designed to be forward-looking and to embrace new opportunities created by American health care reform, forging functional alliances between physicians, hospitals and payors. Dr. Ritchey is board-certified in Internal Medicine and practiced that specialty for over twenty-five years. He is certified by the American College of Healthcare Executives and the American College of Physician Executives and has extensive experience as a physician executive in physician-hospital organizations, independent practice associations, and professional service organizations.



 Marina Brown, BSN, RN, CCM

Marina is the product development manager at eQHealth Solutions. In this role, Marina is responsible for the development of new products to meet the emerging needs of the health care system including care coordination program design and care coordination software design. Marina has 15 years of nursing experience with more than 10 years in case management. Most recently, she was a care management trainer and disease management nurse at Blue Cross and Blue Shield (BCBS) of Louisiana for more than eight years working in the roles of case manager and disease manager. At BCBS Marina was also responsible for assisting with the development of disease management programs. She has also assisted in the selection, testing and implementation of multiple care management systems. Marina is a Registered Nurse and Certified Case Manager. She is also a member of the Case Management Society of America.



Trent L. James, MD, FAAFP, CPE

Dr. James is the associate medical director for eQHealth Solutions. In this role, he works with recruited physicians across the state to improve performance in diabetes preventive care and drug safety for Medicare patients. He also serves a clinical leadership role in patient safety and quality improvement initiatives. Previously, Dr. James practiced family medicine in Baton Rouge, Louisiana for 37 years at Baton Rouge Family Medical Center and First Care Physicians of the General Health System.

Dr. James has served as president on the Louisiana State Board of Medical Examiners and vice president of the Louisiana State Medical Society. He was named Louisiana Family Doctor of the Year in 1988 and received the 2009 Louisiana Physician Quality Award for his work in preventive medicine. Dr. James earned his medical degree from LSU Medical Center in New Orleans and completed his residency in the Charity Hospital System of Louisiana and Highland Hospital in Rochester, New York. He is certified by the American Board of Family Medicine.


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